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ORDA
Customer service

ORDA changelog

These notes cover changes that matter when you run the app. A new entry is added at the top when something is ready.

28 August 2026 — A delivery estimate on the product page​

  • Add the Estimated delivery block to a product page.
  • Before the daily cut-off, shoppers see the time left and the arrival window. After the cut-off, they see the window for an order placed today.
  • If no rule matches, the block stays blank.

26 August 2026 — Rules for that date, and delivery performance​

  • Add a delivery rule: cut-off time, processing days, and a transit range. Limit it to a country or a product tag, or leave it as the default.
  • The home page shows on-time delivery, average transit time, and delay rate.

8 January 2026 — Colours and type on the tracker​

  • In the theme editor, set the Order tracker block's background, text colour, font, and size.

2 January 2026 — A phone number can match the order​

  • A lookup still needs the order number.
  • It matches the email on the order, or the phone on the order or the shipping address.

11 December 2025 — Order lookup on your store​

  • A shopper enters an order number and the email on the order.
  • They see fulfillment and tracking on your store.
  • You can review lookups from the admin.

Questions about an update: hello@xco.agency.